Who we are
Our website address is: https://pan-hays.be
In the course of its business, Anne-Marie Wiertz (business number : BCE : BE 0645 559 249) registered office is at rue de Hombourg, 91, 4850 Montzen, collects and processes information, some of which is referred to as “personal data”. Anne-Marie Wiertz attaches great importance to the respect of privacy, and only uses data in a responsible and confidential manner and for a specific purpose.

Information gathering
We collect information when you register on our site, when you log into your account, make a purchase, enter a contest, and/or when you log out. The information collected includes your name, email address, phone number, and/or credit card. In addition, we automatically receive and store information from your computer and browser, including your IP address, software and hardware, and the page you request.

Personal data
On the Pan-hays.be website, there are two types of data that may be collected:
Ø Data transmitted directly
These data are those that you send us directly, via a contact form or by direct contact by email. The fields «name and surname», «company or organisation» and «email» are mandatory in the contact form.

Ø Data collected automatically
During your visits, once your consent has been given, we may collect «web analytics» information relating to your browsing, the duration of your visit, your IP address, your browser type and version. The technology used is the cookie.
Use of information
Any information we collect from you may be used to:

  • Customize your experience and meet your individual needs
    – Provide personalized advertising content
  • Perform automated marketing and/or profiling using personal data
  • Improve our site
  • Improve customer service and support needs
  • Contact you by email
  • Administer a contest, promotion, or survey

The «web analytics» data are collected anonymously (by registering anonymous IP addresses) by Google Analytics, and allow us to measure the audience of our website, consultations and possible errors to constantly improve the user experience. This data is used by [Company Name], data controller, and will never be transferred to a third party or used for purposes other than those detailed above.
Legal basis
Personal data is only collected after the user’s mandatory consent. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.
Shelf life
The data will be stored for a maximum period of 3 years.

Here is the list of cookies used and their purpose:
Cookies Google Analytics: Web analytics
Cookie Policies: Allows you to remember that you accept cookies in order not to bother you again on your next visit.
If you upload images to the site, we advise you to avoid uploading images containing EXIF data of GPS coordinates. People visiting your site can download and extract location data from these images.

Contact forms
Cookies from the contact form
If you leave a comment on our site, you will be offered to save your name, email address and site in cookies. This is only for your convenience so you don’t have to enter this information if you post another comment later. These cookies expire after one year.
If you visit the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when closing your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you tick «Remember me», your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By editing or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the post you just changed. It expires after one day.

Embedded content from other sites
Articles on this site may include embedded content (for example, videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor went to that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account connected to their website.

Confidentiality of the online business
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or data to another company for any reason, without your consent, other than what is necessary to respond to a request and/or transaction, for example to ship an order.
Disclosure to third parties
We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as these parties agree to keep this information confidential. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical security of any person, violations of our Terms of Use, or where required by law. Non-preferred information, however, may be provided to other parties for marketing, advertising, or other uses.

Information protection
We implement a variety of security measures to keep your personal information secure. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.
Visitor comments can be verified using an automated spam detection service.
Do we use cookies?
Yes, because our cookies improve access to our site and identify regular visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to personally identifiable information on our site.

Your rights regarding personal data
You have the right to access, modify or delete all of your personal data. You can also withdraw your consent to the processing of your data.
If you have an account or have left comments on the site, you may request to receive a file containing all the personal data we have about you, including those you have provided to us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.
Use and transmission of your personal data
If you request a password reset, your IP address will be included in the reset email.

We use the email address you provide to send you information and updates relating to your order, occasional company news, information about related products, etc. If at any time you wish tounsubscribe and stop receiving emails, detailed unsubscribe instructions are included at the bottom of each email.

By using our site, you consent to our privacy policy.
Storage times of your data
If you leave a comment, the comment and its metadata are retained indefinitely. This will automatically recognize and approve the following comments instead of leaving them in the moderation queue.
For accounts that register on our site (if applicable), we also store the personal data indicated in their profile. All accounts can view, change or delete their personal information at any time (except their login). Site managers can also view and edit this information.
Data Protection Officer Contac

Anne-Marie Wiertz :

Tél. : +32 (0) 80 11 87

Email : panhays.discovery@gmail.com